Shipping Policy

Effective: November 5, 2026

The PlayDock store is operated by Rebuff Corp. We ship from the United States to the destinations offered at checkout. Shipping costs and options are always shown before you pay.

Processing

In-stock orders ship within 1–2 business days, excluding weekends and US public holidays. We email tracking details when your order ships.

United States

Standard Shipping is $4.99, with an estimated 3–5 business days in transit (about 4–7 business days from order to delivery). Faster UPS options, when available, show their price and estimate at checkout.

International

International Standard Shipping is $24.99 to supported destinations, with an estimated 5–8 business days in transit. Your country may charge customs fees, import duties or taxes on delivery. Unless checkout shows that these were collected up front, you pay them.

Delivery problems

Delivery times are carrier estimates, not guarantees. Please check your shipping address before you order.

Lost. If tracking has not updated for 3 business days, or the package is marked delivered but you cannot find it, email info@playdock.com. We will work with the carrier and, if the package is lost, send a replacement or refund.
Damaged. If your order arrives damaged, see our Returns, Refunds and Warranty policy.
Risk of loss passes to you when the order is delivered.

Questions

Email info@playdock.com.